Terms & Conditions

 By placing a booking you are deemed to have read, understood, and accepted Positive Canine Coaching's terms and conditions. 

Classes, Training 121's & Consultations

  • Cars are parked at training venues at their owner’s risk. We do not accept any responsibility for theft or damage to cars or property whilst at training.

  • Family members are always welcome in classes and 121 training. All children under 16 must be accompanied by an adult.

  • If a class is held outdoors you will be notified.  If outdoors, please wear clothing appropriate to the time of year. Also please bring your dog or puppy a raincoat or jumper if they are short-coated and it is cold or wet and a cool coat if it is hot and they are thick coated.

  • Please keep your dog on the lead at all times unless you are instructed otherwise. This is very important for the comfort and safety of all and our classes.

  • All our classes are a set rate for the course. It is not possible to pay per class. We are unable to refund classes you cannot make.

  • Please ensure your dog has had some exercise before the class and will be more relaxed and ready to learn.

  • As responsible owners please ensure that you have the means to clean up after your dog and leave this in the designated bin

  • Rewards form the basis of our training. Please bring high-value rewards such as your dogs favourite treat and toy. We will, of course, explain the best way to use these.

  • Any injury to a dog is the sole responsibility of the owner

  • Should your bitch come into season during the course, you may not be able to attend but please check with your trainer

  • If we very bad weather or temperatures over 25 degrees or more please still come along unless we contact you. We will make adjustments to the class exercises and location to ensure you and your dogs safety

  • Our classes are family-friendly, however, please make sure if a child is under the age of 8, there is an extra adult present.

Bookings, Payments & Cancellations

  • Classes are paid for in 6-week blocks, you are paying for your spot for the whole course and can not carry over classes that you have not managed to attend. 

  • Cancellations for classes and consultations must be made by email. Cancellations will be subject to the following reasons:

  • A substitute delegate may be named at any time before the class or workshop at no additional cost.

  • If your dog comes into season please contact your trainer as you may not be able to attend class

DATA PROTECTION

  • The information on your booking form will only be used as a record of you and your dog, and to contact you in relation to dog training activities and will not be passed on to any third parties.

  • We send out a monthly email newsletter which we would encourage you to opt in to receive to find out about future training. If you do not wish to receive this please unsubscribe from the newsletter by sending an email to positivecanine@hotmail.com

Photo Release

  • By agreeing to the Terms and Conditions, you give Positive Canine Coaching permission to publish in print, electronic, or video format the likeness or image of you and/or your dog. You release all claims against Positive Canine Coaching with respect to privacy rights, publicity rights, copyright ownership, and publication, including any claim for compensation related to the use of the materials.